Warranties
We pride ourselves on our workmanship and attention to detail, and stand behind all work that we do. We work very hard to provide the utmost quality in every aspect of your project. Mid America Pool Renovation proudly serves not only as a leader in the swimming pool industry but also as a resource to our customers
In a perfect world we’d love for each pool renovation we complete to see full success for decades, however we understand that’s not always the case. Mid America Pool Renovation products and services are backed by warranties that exceed the industry standard to help you protect your investment.
Warranty Guidelines
Universal Rule
Pools are engineered to hold water. Any time a pool is left empty you run the risk of severe damage to pool shell, plumbing, and deck. Underground water pressure is not always evident. Ground could appear dry and pool could still experience significant movement.
Proper Use of Hydrostatic Relief Valve
Hydrostatic relief plug or valve is a one-way valve that opens up into the pool releasing any underground water pressure. These valves may need replaced every few years. In times of lowering water level or draining it is recommended the valve be removed completely until the pool is re-filled. These should NEVER be replaced with a solid plug.
Winter Maintenance Program
Implementing a winter maintenance program, which includes monthly or bimonthly additions of sanitizer and algaecide, allows for the water to stay clear through the off season. Spring opening then simply requires a vacuuming / removal of leaves and debris, opening plumbing lines, filling pool, starting up equipment, and balancing the water.
It is of the utmost importance that you understand what is and what is not covered by our Limited Warranties.
Warranty Frequently Asked Questions
Once an area of concern has been identified, reach out to Mid-America Pool Renovation, Inc. at your earliest convenience to speak to a representative. We will promptly schedule a time to inspect the area(s) to help address your concern(s) as soon as possible.
Call Toll Free: 800-253-7349
For full details see our INTER-GLASS® Limited Warranty
In general, the INTER-GLASS® Limited Warranty Covers the following:
- Shrinkage, cracking, tearing, flaking and leaking as identified through the installed INTER-GLASS® surface, subject to following the INTER-GLASS® Care and Maintenance Instructions as well as the conditions, limitations and exclusions below.
- This warranty applies as long as the vessel remains structurally sound and intact, full of water, with a functioning hydro-static relief plug (s), and off-season closing (winterization) levels according to The Association of Pool and Spa Professionals guidelines.
In general, the INTER-GLASS® Limited Warranty Does Not Cover the following:
- Any work done to the INTER-GLASS® System by entities other than Mid-America Pool Renovation, Inc.
- Cutting, grinding, removal or disturbance of any portion of the INTER-GLASS® installation
- Any abuses whatsoever, including, but not limited to, accidental or deliberate acts, or abusive use of chemicals
- Loss of water through plumbing or re-circulation system lines, equipment or fixtures not directly associated with or directly associated with the INTER-GLASS® installed surface
- Damage to the pool surface caused by, but not limited to: vandalism, floods, ground water seepage or pressure resulting from closing or plugging off the hydro-static relief valve, or shifting, expansion, or settling of soil
- Draining the pool for longer than 5 days without notice to the Manufacturer
Yes, through written request and the following qualifications:
- Onsite Inspection prior to sale completion
- Written report provided by Mid-America after inspection
- Providing INTER-GLASS® Care & Maintenance Instructions, copy of Limited Warranty, and other reports on the pool over to new owner
- Obtaining signature receipt of all materials in #3 from the new owner.
- Payment of $500.00 Warranty Transfer Fee
For full details see our Cement-Based Surfaces Limited Warranty
In general, the Cement -Based Surfaces Limited Warranty Covers the following:
- Any flaking, peeling, popping-off or excessive color change providing the pool is maintained chemically balanced, and full of water (with proper winterization included as per The Association of Pool and Spa Professionals Basic Pool & Spa Guidelines).
In general, the Cement -Based Surfaces Limited Warranty Does Not Cover the following:
- Defects in the structure including structural or hairline cracking
- Vandalism, intentional, or accidental abuse
- Improper acid washes
- Stains or discoloration due to, but not limited to: the improper use of chemicals, improperly maintained water chemistry, or any introduction of metals or metal ions into the water
- Improper winterization
- Hydro-static water pressure
- Repairs, alterations, or modifications made by persons or entities other than Mid-America Pool Renovation, Inc. are not covered under this warranty
- Any other occurrences outside of normal everyday use that the Manufacturer or Installer, Mid-America Pool, cannot control or reasonably be expected to be able to control.
Yes, through written request and the following qualifications:
- Onsite Inspection prior to sale completion
- Written report provided by Mid-America after inspection
- Providing INTER-GLASS® Care & Maintenance Instructions, copy of Limited Warranty, and other reports on the pool over to new owner
- Obtaining signature receipt of all materials in #3 from the new owner.
- Payment of $500.00 Warranty Transfer Fee
Tile & Coping manufacturers generally warranty their products for 1-year. We typically do not exceed manufacturers warranties. Our experience is that tile and coping materials last in excess of ten years providing there isn’t structural damage, purposeful destruction of the materials, or failure to lower the water (lack of proper winterization) during the off season.
Warranties
We pride ourselves on our workmanship and attention to detail, and stand behind all work that we do. We work very hard to provide the utmost quality in every aspect of your project. Mid America Pool Renovation proudly serves not only as a leader in the swimming pool industry but also as a resource to our customers
In a perfect world we’d love for each pool renovation we complete to see full success for decades, however we understand that’s not always the case. Mid America Pool Renovation products and services are backed by warranties that exceed the industry standard to help you protect your investment.
Warranty Guidelines
Universal Rule
Pools are engineered to hold water. Any time a pool is left empty you run the risk of severe damage to pool shell, plumbing, and deck. Underground water pressure is not always evident. Ground could appear dry and pool could still experience significant movement.
Proper Use of Hydrostatic Relief Valve
Hydrostatic relief plug or valve is a one-way valve that opens up into the pool releasing any underground water pressure. These valves may need replaced every few years. In times of lowering water level or draining it is recommended the valve be removed completely until the pool is re-filled. These should NEVER be replaced with a solid plug.
Winter Maintenance Program
Implementing a winter maintenance program, which includes monthly or bimonthly additions of sanitizer and algaecide, allows for the water to stay clear through the off season. Spring opening then simply requires a vacuuming / removal of leaves and debris, opening plumbing lines, filling pool, starting up equipment, and balancing the water.
It is of the utmost importance that you understand what is and what is not covered by our Limited Warranties.
Warranty Frequently Asked Questions
Once an area of concern has been identified, reach out to Mid-America Pool Renovation, Inc. at your earliest convenience to speak to a representative. We will promptly schedule a time to inspect the area(s) to help address your concern(s) as soon as possible.
Call Toll Free: 800-253-7349
For full details see our INTER-GLASS® Limited Warranty
In general, the INTER-GLASS® Limited Warranty Covers the following:
- Shrinkage, cracking, tearing, flaking and leaking as identified through the installed INTER-GLASS® surface, subject to following the INTER-GLASS® Care and Maintenance Instructions as well as the conditions, limitations and exclusions below.
- This warranty applies as long as the vessel remains structurally sound and intact, full of water, with a functioning hydro-static relief plug (s), and off-season closing (winterization) levels according to The Association of Pool and Spa Professionals guidelines.
In general, the INTER-GLASS® Limited Warranty Does Not Cover the following:
- Any work done to the INTER-GLASS® System by entities other than Mid-America Pool Renovation, Inc.
- Cutting, grinding, removal or disturbance of any portion of the INTER-GLASS® installation
- Any abuses whatsoever, including, but not limited to, accidental or deliberate acts, or abusive use of chemicals
- Loss of water through plumbing or re-circulation system lines, equipment or fixtures not directly associated with or directly associated with the INTER-GLASS® installed surface
- Damage to the pool surface caused by, but not limited to: vandalism, floods, ground water seepage or pressure resulting from closing or plugging off the hydro-static relief valve, or shifting, expansion, or settling of soil
- Draining the pool for longer than 5 days without notice to the Manufacturer
Yes, through written request and the following qualifications:
- Onsite Inspection prior to sale completion
- Written report provided by Mid-America after inspection
- Providing INTER-GLASS® Care & Maintenance Instructions, copy of Limited Warranty, and other reports on the pool over to new owner
- Obtaining signature receipt of all materials in #3 from the new owner.
- Payment of $500.00 Warranty Transfer Fee
For full details see our Cement-Based Surfaces Limited Warranty
In general, the Cement -Based Surfaces Limited Warranty Covers the following:
- Any flaking, peeling, popping-off or excessive color change providing the pool is maintained chemically balanced, and full of water (with proper winterization included as per The Association of Pool and Spa Professionals Basic Pool & Spa Guidelines).
In general, the Cement -Based Surfaces Limited Warranty Does Not Cover the following:
- Defects in the structure including structural or hairline cracking
- Vandalism, intentional, or accidental abuse
- Improper acid washes
- Stains or discoloration due to, but not limited to: the improper use of chemicals, improperly maintained water chemistry, or any introduction of metals or metal ions into the water
- Improper winterization
- Hydro-static water pressure
- Repairs, alterations, or modifications made by persons or entities other than Mid-America Pool Renovation, Inc. are not covered under this warranty
- Any other occurrences outside of normal everyday use that the Manufacturer or Installer, Mid-America Pool, cannot control or reasonably be expected to be able to control.
Yes, through written request and the following qualifications:
- Onsite Inspection prior to sale completion
- Written report provided by Mid-America after inspection
- Providing INTER-GLASS® Care & Maintenance Instructions, copy of Limited Warranty, and other reports on the pool over to new owner
- Obtaining signature receipt of all materials in #3 from the new owner.
- Payment of $500.00 Warranty Transfer Fee
Tile & Coping manufacturers generally warranty their products for 1-year. We typically do not exceed manufacturers warranties. Our experience is that tile and coping materials last in excess of ten years providing there isn’t structural damage, purposeful destruction of the materials, or failure to lower the water (lack of proper winterization) during the off season.